Welcome to Footrax! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.
1. Introduction
These Terms of Service govern your use of our website at https://footrax.co.uk/ and all services provided. By using our website, you confirm your acceptance of these terms.
2. Definitions
- “We,” “us,” or “our” refers to Footrax.
- “You” or “your” refers to the user or customer accessing our website and services.
- “Services” includes all products, features, and content provided on our website.
3. Eligibility
You must be at least 18 years old to use our services. If you are under 18, you may only use our services with the involvement of a parent or guardian.
4. Account Registration
To make purchases, you may need to create an account. You agree to provide accurate and complete information during registration and to update your account details as necessary.
5. Ordering and Payment
- Order Process: When you place an order, we will send a confirmation email. This email acknowledges receipt of your order but does not confirm acceptance, which occurs when we ship the item.
- Payment: We accept various payment methods. By entering payment information, you confirm that you are authorized to use the selected payment method.
6. Pricing and Availability
All prices are subject to change without notice. We make every effort to ensure accuracy in product descriptions and pricing but reserve the right to correct errors and adjust prices if necessary.
7. Shipping and Delivery
We strive to dispatch orders promptly. Delivery times may vary based on location and external factors beyond our control. Once your order is delivered, the risk of loss transfers to you.
8. Returns and Refunds
- Cancellation Rights: You have the right to cancel your order within 14 days of receiving the goods.
- Return Process: Items must be returned in their original condition. Please refer to our website for detailed return instructions.
- Refunds: Refunds are processed within 14 days of receiving the returned item.
9. Consumer Rights
As a consumer, you have certain rights under UK law, including the right to receive goods that are as described, of satisfactory quality, and fit for purpose.
10. Intellectual Property
All content on our website, including logos, trademarks, and text, is owned by or licensed to Footrax. You may not use any content from our site without our written permission.
11. Limitation of Liability
To the fullest extent allowed by law, Footrax shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website and services.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.
13. Changes to Terms
We may update these terms occasionally. You will be notified of significant changes, and continued use of our services will constitute acceptance of the updated terms.
14. Contact Us
If you have questions about these Terms of Service, please contact us:
- Email: support@footrax.co.uk
- Phone: +44 7701 362511
- Business Address: 41a Maclise Road, London, United Kingdom, W14 0PR
Thank you for choosing Footrax! We appreciate your business and are committed to providing exceptional service.